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Certain information such as (but not limited to) your name, address, contact numbers, email address, preferences, interests, and client-related information may be collected by Bamboo Digital for various purposes.The choice of how much information to provide is always under your control, however, it should always be kept in mind that certain information may be necessary/required so that we can provide assistance or service.We will not sell, trade, or distribute the names, email addresses, or contact details of our subscribers, except if required by law.We may use your personal information to send you promotional information about third parties that we think you will find interesting.
Bamboo Digital uses the personal information collected for the following purposes:
You may refuse to provide us with your personal information at any time, however, you may not be able to benefit from all the services that Bamboo Digital has to offer.
When you subscribe to a service that requires registration, we ask you to provide personal information. This information will not be used differently than the purpose for which it was collected. Where applicable, Bamboo Digital must obtain your prior consent.We collect and use certain information about you responsibly. When we do so, we do so in compliance with general data protection regulations as well as other data protection laws and, as a controller of this personal information, we act responsibly, in accordance with the objectives provided for in these laws.Note that we do not directly collect any financial data as this is directly entered into your third-party payment gateway (Square, PayPal, or Stripe).We have appointed a data protection officer who is responsible for answering all questions relating to these personal data protection principles. If you have questions about these data protection principles, including requests regarding the exercise of your legal rights, please do not hesitate to contact the Data Protection Officer, using the contact details below.
The purpose of this SMS communication policy is to establish guidelines for the appropriate use of SMS (Short Message Service) messaging to ensure compliance with Canadian government regulations and to protect the privacy, security, and interests of Bamboo Digital, its employees, and its clients.
This policy applies to all employees, contractors, and affiliates of Bamboo Digital who use SMS messaging for communications related to company business.
Bamboo Digital is committed to full compliance with all applicable Canadian laws and regulations concerning SMS communications, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), and the regulations of the Canadian Radio-television and Telecommunications Commission (CRTC).
4.1. Prior Consent: SMS messages will only be sent to recipients who have explicitly consented to receive such messages from Bamboo Digital.
4.2. Opt-in Mechanism: Bamboo Digital will implement and maintain an easily accessible and user-friendly opt-in mechanism allowing recipients to consent to receive SMS communications.
4.3. Record Keeping: Consent records, including digital or electronic forms, must be maintained for each recipient, in accordance with Canadian regulatory requirements.
5.1. Transparency: All SMS messages sent by Bamboo Digital will clearly identify Bamboo Digital as the sender.
5.2. Relevance: Messages will be relevant and related to the purpose for which the recipient consented to receive SMS communications.
5.3. Compliance: All messages will comply with language and content standards provided by Canadian legislation, including avoiding misleading or false information.
6.1. Data Protection: Bamboo Digital is committed to protecting the personal information of SMS recipients in accordance with PIPEDA and other relevant privacy laws.
6.2. Information Sharing: Personal information collected through SMS communications will not be shared with third parties without the explicit consent of the individual, except where required by law.
6.3. Data Retention: Personal information will only be retained for as long as necessary to achieve the purposes for which it was collected, or as required by law.
7.1. Easy Opt-out: Bamboo Digital will provide a simple and direct mechanism allowing recipients to unsubscribe or opt out of SMS communications at any time.
7.2. Prompt Action: Unsubscribe or opt-out requests will be processed promptly, and no later than 10 business days after receiving the request, in accordance with CASL regulations.
8.1. Policy Compliance: Bamboo Digital will regularly monitor SMS communications to ensure they comply with this policy and Canadian law.
8.2. Violations: Any violation of this policy may result in disciplinary action up to and including termination of employment or contract.
9.1. Regular Review: This policy will be regularly reviewed to ensure it remains compliant with Canadian laws and regulations.
9.2. Updates: Bamboo Digital reserves the right to modify this policy at any time to reflect changes in law, industry standards, or company practices.
If you have questions about these personal data protection principles, please do not hesitate to contact our Data Protection Officer using one of the following methods:
Company Name: Bamboo Digital
Email Address: hello@bamboodigital.ca
A cookie is a small file that requests permission to be placed on your computer's hard drive. Only once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.Cookies allow web applications to respond to you as an individual. The web application can, due to cookies, tailor its operations to your needs, likes, and dislikes by collecting and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. The information is only used for statistical purposes, and then the data is removed from the system.Overall, cookies help us provide you with a better website and browsing experience by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.Cookies can be accepted or declined. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.Please note, however, that declining cookies may prevent you from taking full advantage of the website.
We reserve the right to modify this privacy policy, however, we will not reduce your rights under this policy without your prior consent.
If you have any questions regarding this privacy policy, the practices of this site, or your interactions with this site, you can contact us by email at the following address: hello@bamboodigital.ca
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